Data Deletion Policy

How you can request the erasure of your personal data, what can be erased and what the law obliges us to retain.

Last updated: 24 Σεπτεμβρίου 20268 sections2′ read

CONTENTS

Key points
What you can ask to have erased
What cannot be erased
How to submit a request
Response time
What erasure means
Data on your device
If you are not satisfied
Contact

KEY POINTS

1You can request the erasure of your data by email or by telephone.
2We will reply within one month.
3The medical record and tax records are kept for as long as the law requires.
4Erasure is final; the data cannot be recovered.
5If you are not satisfied, you can contact the Data Protection Authority.

You have the right to request the erasure of your personal data (Article 17 of the General Data Protection Regulation, also known as the "right to be forgotten"). This Policy explains how to submit a request, what can be erased and what the law obliges us to retain.

The data controller is the Alexandros V. Traianos Centre for Reproductive Medicine and Fetal Medicine, 2 Patriarchou Ioakeim Street, Thessaloniki. For all of the data we collect, see the Privacy Statement.

What you can ask to have erased

your contact details and the messages you sent us through the website;
your conversations with the website chat;
your newsletter subscription;
any other information that we are not required by law to retain.

What cannot be erased

The law obliges us to retain certain data, even if you request their erasure (Article 17(3) GDPR):

Medical record: kept for the period laid down by the legislation on medical records (Code of Medical Ethics, Law 3418/2005).
Tax records: billing details are kept for at least fifteen (15) years.
Legal claims: whatever is needed for the establishment, exercise or defence of legal claims.

In these cases we will inform you which data are retained and why, we will restrict their use to what the law requires, and we will erase them as soon as the retention obligation expires.

How to submit a request

By email

Send an email to alexandrostraianos@gmail.com with the subject "Data erasure request" and state:

your full name;
the email address or telephone number you used when contacting us;
which data you want erased.

By telephone or at the practice

You can also call 2310 277 032 or submit the request at your next visit.

To protect your data, we may ask you to confirm your identity before carrying out the request.

Response time

We will reply within one month of receiving the request. If the request is complex, the deadline may be extended by a further two months; in that case we will inform you within the first month of the extension and the reason for it.

What erasure means

Erasure is final; the data cannot be recovered.
If you were subscribed to the newsletter, you will no longer receive mailings.
If you contact us again in the future, your new details will be recorded from scratch.

Data on your device

Cookies and anything else the website stores on your device are not kept in a record of ours; you can delete them yourself in your browser settings. More in the Cookie Policy.

If you are not satisfied

You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr, complaints@dpa.gr).

Contact

Email: alexandrostraianos@gmail.com
Telephone: 2310 277 032
Address: 2 Patriarchou Ioakeim Street, Thessaloniki (by appointment)

This Policy was last updated on 24 September 2026.

DOCUMENT OWNER

Alexandros V. Traianos Center for Reproductive Medicine and Fetal Medicine

Patriarchou Ioakeim 2, Thessaloniki

For anything concerning your data or this document, contact the practice directly.

alexandrostraianos@gmail.com 2310 277 032

All policies

Frequently Asked Questions most frequently.

Infertility is defined as the failure to achieve conception after one year (or 6 months in the case of a woman over the age of 35) of normal, regular sexual intercourse. In other words, when a year has passed without the woman becoming pregnant, the couple should consult their treating physician, so that the cause preventing pregnancy can be identified and subsequently addressed. However, we should all be aware and not forget that age is the most critical factor for female fertility, and that an individualized approach to each couple is the "golden key" that solves the problem.

Of course not. In approximately one third of cases, infertility is due to the woman (female factor), while in another third of cases it is due to the man (male factor). In the remaining third, it is due to both partners (both the man and the woman) or even to unknown factors.

• alcohol • narcotic substances • environmental toxins, including pesticides and lead • smoking • health problems • medications • radiotherapy and chemotherapy • age

In general, specialists agree that the fact that a couple has already had a child may be considered evidence that, at least initially, there is no infertility problem. It is like a small test that has been carried out and shows that they “succeeded” at least once. On the other hand, however, we should be aware that circumstances may have changed in the meantime and that a problem may have developed (e.g., the man may have had an inflammation affecting the quality of his sperm, or something may have occurred that affects female fertility: an inflammation, gynecological surgery, an abortion, etc.). In any case, therefore, if a reasonable period of time (one year) passes and a couple is unable to achieve a pregnancy, then, with the help of their doctor, they should investigate whether a problem causing infertility has arisen.

Success rates vary at each IVF center. Very important factors also include the woman’s age, her hormone levels, and, of course, her husband’s sperm. In general, rates are around 45% or slightly higher for women up to 35 years of age.

The number of treatment cycles a woman may undergo is not fixed. It is certain that in our country there are highly qualified obstetrician-gynecologists and well-organized infertility treatment centers that provide excellent medical services in this field. Provided that the appropriate indications are present (e.g., ovaries that respond to stimulation treatment, a good-quality endometrium, etc.), the success rate—particularly with the use of newer techniques and biotechnological medicines, which demonstrate increased bioactivity compared with conventional urine-derived medicines—reaches a cumulative rate of approximately 65%–70% after 4 treatment cycles.

Egg retrieval takes 10–15 minutes, is not painful, is performed under sedation, and after the procedure is completed you can return to your activities.

The association between IVF medications and the risk of developing cancer is the greatest concern for women participating in these programs. However, numerous literature references gathered from reliable scientific studies and published in reputable medical journals worldwide are reassuring and do not confirm this concern.

At Dr. Traianos' Reproductive Medicine Center, we offer egg and sperm cryopreservation services for individuals who have a personal or medical reason and require this service. We use the most advanced vitrification technique for the freezing of sperm and eggs.

What you can ask to have erased

What cannot be erased

How to submit a request

By email

By telephone or at the practice

Response time

What erasure means

Data on your device

If you are not satisfied

Contact

The first step is a discussion.

Frequently Asked Questions most frequently.

When is a couple considered infertile?

Is infertility only a female problem?

What increases the risk of male infertility?

I already have one child, but I am now having difficulty becoming pregnant again. Could a problem have arisen with me or with my partner?

What is the success rate of in vitro fertilization?

How many times can a woman undergo in vitro fertilization (IVF)?

Is egg retrieval painful?

Can IVF medications cause cancer?

Can I freeze my eggs or my sperm?