Privacy Statement

This Statement describes which personal data the practice of Dr. Alexandros V. Traianos collects through the website dralexandrostraianos.gr and in the course of providing its services, how we use and protect them, and what choices you have.

We recognise that the protection of personal data is an ongoing responsibility. That is why we update this Statement whenever the way we process your data changes; the version in force is always on this page.

Who we are

The data controller is the Alexandros V. Traianos Centre for Reproductive Medicine and Fetal Medicine, a private medical practice at 2 Patriarchou Ioakeim Street, Thessaloniki, where we see patients by appointment.

We are committed to providing a safe environment, enhancing the care of our patients, and we continuously invest in modern technological equipment.

What personal data we collect

Identity and contact details

Your full name, email address and telephone number, when you book an appointment, contact us or subscribe to our newsletter.

Postal address and billing details

Your home address and the details necessary for invoicing our services, such as your Tax Identification Number (A.F.M.) and Social Security Number (A.M.K.A.).

Health data

In the course of your medical care, a medical record is kept containing your history, examinations and diagnoses. Health data constitute a special category of data (Article 9 of the General Data Protection Regulation) and we process them only for the provision of medical care, under the obligation of medical confidentiality.

In the optional fields of the appointment form and in the website chat, write only what you would like us to know before your visit; we will discuss the rest at the practice.

Chat on the website

The website features a digital chat assistant. The messages you write there are stored so that your question can be answered and, if you so request, so that a member of the practice's staff can continue the conversation.

How we collect your data

We collect them directly from you: when you book an appointment through the website or by telephone, when you send us a message, when you subscribe to the newsletter and when we examine you at the practice. We do not make your personal data available for sale to anyone.

For what purposes we use them

• Medical care: examination, diagnosis, treatment and follow-up.
• Appointments: organising your appointments and keeping you informed about them.
• Invoicing: issuing receipts and invoices and complying with our tax obligations.
• Newsletter: sending the newsletter, only if you request it. You can unsubscribe from the list in every mailing.

Legal basis for processing

• The provision of our services is based on the contract with you or on steps taken at your request prior to entering into it (Article 6(1)(b) GDPR).
• Health data are processed for the purposes of providing medical care by a person bound by medical confidentiality (Article 9(2)(h) GDPR).
• Keeping a medical record and tax records is a legal obligation of ours (Article 6(1)(c) GDPR).
• The newsletter is based on your consent, which you may withdraw at any time (Article 6(1)(a) GDPR).

How long we keep your data

• The medical record is kept for the period laid down by the legislation on medical records (Code of Medical Ethics, Law 3418/2005).
• Billing details are kept for at least fifteen (15) years, so that we fulfil our obligation to keep accurate records for the tax and other administrative authorities.
• Newsletter details are kept until you inform us that you no longer wish to receive it.

For more information about where and for how long your data are kept, write to us at alexandrostraianos@gmail.com.

How we protect your data

We take physical, technical and organisational measures to protect your data against loss, alteration or unlawful processing, and we review the security technology we use on an ongoing basis. By way of example:

• an encrypted connection (HTTPS) across the entire website;
• access to the data only by those who need it in order to serve you (the "need-to-know" principle);
• servers in controlled facilities within the European Union;
• procedures for detecting and handling security incidents and for the secure deletion of data.

With whom we share your data

For the operation of the practice and of the website we use third-party providers, such as the hosting provider for the website and for email. We give them only the data needed for the service they provide to us, and we require them to protect the data and not to use them for any other purpose. In addition, we transfer data where required by law, for example to the tax authorities or to the Electronic Prescription System.

Transfers outside the European Union

The data you give us are stored and processed within the European Union. The map on the contact page is loaded from Google, which processes information such as your IP address in accordance with its own policy; see the Cookie Policy.

Your rights

You have the right:

• of access to your data and to obtain a copy of them;
• to rectification of inaccurate or incomplete data;
• to erasure, subject to the exceptions provided by law (see the Data Deletion Policy);
• to restriction of processing or to object to it;
• to portability, that is, to receive your data in order to use them elsewhere;
• to withdraw your consent at any time, without this affecting the lawfulness of processing before the withdrawal.

To exercise your rights, write to us at alexandrostraianos@gmail.com or call 2310 277 032. We will reply within one month.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

Cookies

The website uses only the cookies and local storage it needs in order to function and to remember your choices. Full details, with a table of everything we use, are in the Cookie Policy.

Contact

For any question about your personal data:

• Email: alexandrostraianos@gmail.com
• Telephone: 2310 277 032
• Address: 2 Patriarchou Ioakeim Street, Thessaloniki (by appointment)

Changes to this Statement

This Statement was last updated on 24 September 2026. We may amend it whenever the way we process your data changes; each new version is posted on this page with its date.